CRM & Automation

CRM for Lead Nurturing — Automation and visual pipelines in one place.

Your team gets a fast visual CRM for daily lead work, while your business gets built-in automation for follow-ups, enrichment, assignments, and routing. With Leadflip, there is no separate automation add-on and no second platform to keep in sync.

7-day free trial on our Starter plan. No credit card required.

Visual Pipeline

Your Entire Pipeline at a Glance

The Kanban board gives you a real-time view of every lead across your pipeline stages. Drag leads between columns, see custom field data on each card, and filter down to exactly the leads that matter right now.

  • Drag-and-drop leads between pipeline stages
  • Dynamic cards that show the fields you choose
  • Lazy loading and infinite scroll for large pipelines
  • Real-time updates — see new leads appear automatically
CRM Kanban board with pipeline

Page to open

App → CRM → click a lead card to open the lead detail drawer/panel.

What to screenshot

The open lead detail panel: main fields and the timeline (status changes, notes, assignments, automation runs).

Save as

crm-lead-detail-timeline.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Lead Detail

Everything About a Lead in One Place

Click any card to open a detailed side panel with the full lead history. See every status change, note, assignment, distribution event, and automation run — all in a chronological timeline.

Full Timeline

Status changes, notes, distributions, automation runs — every event chronologically.

Inline Field Editing

Edit any lead field directly from the detail panel without navigating away.

Notes & @Mentions

Add notes and @mention team members. Mentioned users receive email notifications automatically.

Tasks

Create tasks for leads, assign them to team members, set due dates, and track completion.

Search & Filter

Find Any Lead in Seconds

Full-text search across all lead data, combined with powerful filters. Search by name, email, phone, or any custom field. Filter by status, assignee, date range, and more.

  • Full-text search across all lead fields
  • Filter by pipeline stage, assignee, or date range
  • Sort by any field — newest, oldest, or custom
  • Export filtered results as CSV with one click

Page to open

App → CRM (with the options bar visible).

What to screenshot

The CRM toolbar: search input, filter dropdown(s), sort, and maybe “Fields” visibility.

Save as

crm-search-filter.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Team Collaboration

Assign, Notify, Collaborate

Keep your team in sync with lead assignments, @mentions, email notifications, and per-user permissions.

Lead Assignments

Assign leads to specific team members manually or via automations. See who owns what across the pipeline.

Email Notifications

Get notified when leads are assigned, mentioned, or when tasks are due. Configurable per user.

Permissions

Grant viewer access to specific users. Control who can see, edit, and manage leads across your organization.

Page to open

App → Settings → Entities → open an entity → Encryption or the section where you mark fields as encrypted.

What to screenshot

The encryption UI: list of fields with option to mark as encrypted, or “Encrypt this field” control.

Save as

crm-field-encryption.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Data Security

Enterprise-Grade Encryption

Mark any field as encrypted. Data is protected at rest with AES-256-GCM using per-account key isolation. Only authorized users see decrypted values — everyone else sees masked data.

  • AES-256-GCM encryption at rest
  • Per-account key isolation — no shared encryption keys
  • Per-field encryption — encrypt only what's sensitive
  • GDPR-ready with data export and deletion support

Built-In Automation

Automate the Busywork

In most CRMs, automations are either basic or locked behind expensive add-ons — and anything non-trivial requires external middleware. Leadflip's workflow engine runs natively inside your pipeline, with 12+ actions, conditional branching, and data passing between steps. No extra tools required.

  • Trigger workflows when leads enter specific pipeline stages
  • 12+ action types including email, SMS, webhooks, and field updates
  • Conditional branching with filter and path actions
  • Step output chaining — use responses from previous steps in later ones

Page to open

App → CRM → Stage automations / workflow for a pipeline stage (drawer or page with workflow editor).

What to screenshot

The workflow editor: at least one trigger (e.g. When lead enters stage) and 2–3 actions (e.g. send email, webhook, delay).

Save as

crm-workflow-editor.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Action Types

12+ Actions to Automate Your Pipeline

From sending emails to calling external APIs — every action runs natively, without external tools or middleware.

Move Status

Move a lead to a different pipeline stage

Send Email

Send emails via your own SMTP

Send SMS

Send text messages to leads

Webhook

Call any external HTTP endpoint

Assign User

Assign leads to team members

Update Field

Set or modify lead field values

Filter

Branch based on field conditions

Path

Split into multiple parallel paths

Delay

Wait minutes, hours, or days

Distribute

Trigger distribution from the workflow

Format Data

Transform and format field values

Notify

Send internal notifications

Page to open

App → CRM → Stage automations → open an action that uses templates (e.g. email body or webhook body) with variable placeholders.

What to screenshot

A template field showing syntax like <?php echo e(lead.field_name); ?> or similar variables so the template engine is visible.

Save as

crm-template-variables.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Template Engine

Dynamic Data in Every Action

Reference lead data, step outputs, and system variables anywhere — in email bodies, webhook payloads, field updates, and SMS messages. The template syntax is powerful yet simple.

Lead Variables

Reference any Entity field: {{lead.first_name}}, {{lead.email}}, etc.

Step Outputs

Chain data between steps: use webhook response data, status results, or any previous step output in subsequent actions.

System Variables

Access timestamps, account info, current status, and other context variables in your templates.

Examples

What You Can Automate

Here are some common workflows our users build — all without writing a single line of code.

Welcome & Distribute

When a lead enters "Qualified", send a personalized welcome email and automatically distribute to the best-matching partner.

Email Distribute Move Status

API Enrichment & Routing

Call an external API to verify or enrich lead data, then use the response to route leads to different pipeline stages based on the result.

Webhook Filter Move Status

Follow-Up Reminder

Wait 24 hours, then check if the lead is still uncontacted. If so, move it to "Follow Up" and notify the assigned agent via email.

Delay Filter Notify

Transparency

Full Automation Logs

Every workflow run is logged with granular detail. See which steps executed, which conditions matched, what data was passed, and whether each step succeeded or failed. Debug and optimize your automations with confidence.

  • Per-step execution status: completed, failed, or skipped
  • Input and output data captured for every step
  • Filterable by workflow, lead, status, and date

Page to open

App → CRM (or Settings) → Automation logs / run history → open a run that shows multiple steps.

What to screenshot

The log view: one run with several steps, status (success/failed), timestamps, maybe expandable step details.

Save as

crm-automation-log.png

Folder

public/images/marketing/

16:9 ratio, min. 1200px width recommended.

Manage your pipeline

Start your free trial and run qualification, follow-up, and handoff from one pipeline. 7-day free trial on our Starter plan. No credit card required.